Contact us
We are here to help you.
You can reach us in 3 ways:
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WhatsApp: +961 71 083 929 (or click the green button on the right).
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Email: support@labayte.com
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Form below: Fill the form and we reply within 24 hours.
Write to us
Questions
Do I pay before I get my order?+
No. You pay the driver in cash when the order is in your hands. Nothing before that.
How much is delivery?+
Insured Express delivery is $6 when your order is under $26. Free from $26.
What if the item is broken or not what I saw?+
Send us one photo on WhatsApp. You choose: a free swap at your door, or your money back. For money back, the courier collects the item, free, and we refund you the same day it reaches us, delivery included, by Whish, OMT or Neo.
What if I change my mind after I open it?+
Tell us on WhatsApp within 7 days from the day you receive your order. You do not need a reason. The courier collects the item. Once it reaches us in good condition to resell, we refund the item price the same day, minus $5 for the courier.
What if it breaks after a few months?+
If it breaks in normal use at home within 3 months, send us one photo. The courier brings you a new one and takes the broken one back, free. It does not cover sponges and scrubs.
When will I get my order?+
Your order is in our own warehouse. Orders from Monday to Thursday are picked up by Aramex the next morning. Orders from Friday to Sunday are picked up on Monday. We message you on WhatsApp once Aramex has it. Delivery is 24 to 48 hours after pickup.
Do you deliver to my area?+
We deliver everywhere in Lebanon. Regions far from the city can take up to 72 hours after pickup instead of 48.
Who are you, and can I talk to a person?+
We are Labayté. We keep our stock in our own warehouse in Lebanon and check every order before it leaves. You can reach a real person on WhatsApp at +961 71 083 929, before and after delivery.
How do I order?+
On the website, or send us the items you want on WhatsApp at +961 71 083 929 and we place the order for you.